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© 2015-19 by Little Happy Candles | littlehappycandles@gmail.com | Camberley, United Kingdom

Shipping and Returns

We aim to despatch orders via Royal Mail within 3 working days of the order being received and processed. During holiday periods, Christmas in particular, please note this may increase to 5 working days. 

We can only deliver within the United Kingdom and Europe.

Orders outside of the UK are restricted to 2kg via Royal Mail. If your order exceeds 2kg, it will be sent via courier (typically DPD). If you wish to order more than 15 items, please contact us first so we can confirm shipping options.  

UK orders are restricted to 10kg. If your order goes over 10kg, we will be in contact to arrange an alternative method of delivery.

 

Please note we may not be able to honour our free delivery policy for wholesale orders due to the volume and discount policy we have. If you have queries on our wholesale options please get in touch.

Returns and Exchange Policy
Returns and exchanges

If you wish to return your item please contact us within 14 days of delivery.

Items must be shipped back within 21 days of delivery.

 

Conditions of return

Buyers are responsible for return shipping costs.

The item must be returned in it's original condition. The exception to this is if the item was damaged on delivery. 

Cancellations

We do not accept cancellations, but please contact us if you have any problems with your order.